Hiring the right nanny

  • Author: Amy Smith
  • Posted on:Tue Dec 10 2024 06:56:17 GMT+0000 (Coordinated Universal Time)


Choosing a nanny shouldn’t be a stressful process. However, choosing someone to look after your child can be a difficult one. Most nannies offer a complete childcare package offering the flexibility for parents and stability for your child with an added benefit of personalised care, provided in the environment of your own home.

Meet the person

It’s entirely up to you if you decide to have a phone conversation first before meeting with your few selected nannies. However, some parents prefer to meet face to face straight away as it’s usually the best way to make a final decision on whether or not the nanny is the right fit for your family and child.

It is best to arrange a meeting as soon as you can, as the nanny will more than likely have meetings with other families too. Arrangements tend to move quickly with meetings happening within 7 days and coming to a decision shortly afterward. It’s best to meet with the nanny in your own home, so they get an idea of where they will be placed.

It’s encouraged for the whole family to meet the nanny, including the children they’ll be looking after.

Ask for references and check them

Good references should be recent, and at least one should have worked with the nanny within the past year. This is so you have an evaluation of the nanny’s performance that is fresh in the previous persons’ mind. You should contact the reference via phone call so you have the ability to follow-up questions and gather as much information as you need. The nanny should be able to provide more than one reference so you have a well-rounded view of their skills. They must not be immediate family members as this can cause a biased view.

If there is a bad reference, you should consider whether it’s a valid point or whether it’s something that could have been overlooked.

Ask for their experience with children

Asking a person who is eager to work with children how much the experience they have is vital.

You do not want to hire someone who has very limited experience with children, as this could cause a few issues personally. However, if you come to realise that the nanny has only had one previous client, it is up to you how you go about this situation. Everyone has to start somewhere, and if the reference of the previous client is positive, then you may not find an issue with hiring the nanny for yourself. A nanny should be expected to have a childcare qualification of some form, however, this isn’t a legal requirement. A good nanny should:

  1. Have a confident and positive personality.
  2. The ability to plan and arrange safe, fun learning opportunities.
  3. Have an interest in children as individuals.
  4. Know how to plan and prepare healthy meals and snacks.
  5. Show good organisational skills.
  6. Have first aid training.

Relevant experience and qualifications

There are a few main recognised childcare qualifications. However, a nanny doesn’t need them to become a nanny.

  1. CACHE Level 3, Diploma in Childcare and Education
  2. BTEC Higher National Diploma
  3. NVQ in Childcare and Education
  4. City & Guild
  5. Montessori
  6. Early years degree or diploma
  7. Bachelor of Education

A nanny will need to be qualified in first aid and CPR. It is also ideal if they have anaphylaxis training just in case your child has a life-threatening allergy.

Criminal record check - CRB

Every nanny needs to have an Enhanced DBS check with Barred Lists from the Disclosure and Barring Service to look after any children for a living. There are four levels of check you can request:

  1. A basic check: Shows unspent convictions and conditional cautions.
  2. A standard check: This will show any spent and unspent convictions, reprimands, cautions and final warnings.
  3. An enhanced check: Same as a standard check plus any information held by local police considered relevant to the role.
  4. An enhanced check with barred lists: Same as Enhanced, plus whether the applicant is on the list of people barred from doing the role.

You can DBS check your nanny by asking for a valid DBS certificate (within 3 months of applying for the position), or you can go through an approved organisation or Umbrella Body.

A DBS check costs:

  1. Basic check: £23
  2. Standard check: £23
  3. Enhanced check: £40
  4. Enhanced with a barred list check: £40

The nanny’s plans for the future

You might be looking for someone who can walk through with your child until they’re at school age. This could be 4/5 years in the future. If a nanny that you’re interviewing is undecided where they want to be in a couple of years and doesn’t show much passion in what they’re doing, but instead see the job as a halfway point, you might want to consider other options. However, if you have a passionate and enthusiastic person that you’re interviewing and they decide that being a nanny is something they would love to make a career out of, then this is a great bonus.

What is her attitude toward children - strict or friendly?

It purely depends on how you parent your child. If you feel as if you’re a strict parent - for the right reasons, you might be looking for someone who can set strict boundaries and follow through with your parenting style. However, if you’re more laid back, you might want to find the same in a nanny. A child needs to have consistency and stability in their lives, so having someone who follows the instruction of the parent is important. It is important to discuss this with your nanny.

If you choose to put CCTV in your home ask how she feels about it

Asking your nanny how they would feel if you chose to have CCTV in the house is important to detect their reaction. If your nanny is more than happy for you to install CCTV, this is a clear positive and they have already shown a clear indication that they would be wonderful. However, if a nanny questions your idea of adding CCTV to your house, this should flag up and you should remain cautious.

State your mobile policy

If you have older children, it is important to let your nanny know your policy on them having phones. It could be a case of your child not having their phone until they’ve completed their homework and have had dinner. You might have a strict schedule in regards to their phones and might only let them on it for an hour in the evening. It is important to discuss this with your nanny so they are prepared and aware before they begin their job. This also means that you will be able to stick to a routine and regime without there being a conflict between child and nanny or child and parent.

However, it isn’t always just about the children. You may not want your nanny to be on their phone all of the time, as this takes away the attention from the child. Discuss your expectations in regards to phones when you first meet with your nanny.

Discuss the compensation

If your nanny is off sick, it is your responsibility to administer Statutory Sick Pay. This will be paid in replacement of their usual salary and cannot be claimed back from the government. Nannies are entitled to receive sick pay as long as they:

  1. You’ve signed a contract and have at least done some work for the employer.
  2. Have spent at least 4 consecutive days being ill.
  3. Earn at least the Lower Earnings Limit.
  4. Inform their employer within 7 days or by their employer’s deadline.

However, a nanny may not be entitled to Sick Pay if:

  1. They have received the maximum amount of SSP (28 weeks).
  2. If they have taken 3 years or more ‘linked periods’ or sickness - where 4 or more days of sickness happen within 8 weeks of each other.
  3. If they are receiving Statutory Maternity Pay.

Attitude for small tasks if relevant

It is worth discussing with your nanny how they feel about carrying out certain small tasks such as cleaning, shopping, and washing. A nanny’s responsibilities, depending on what the parent’s ask for, could include tasks such all bathing and dressing, children’s laundry, planning meals, preparing food, help with homework, driving the children to school, administering medicine with parents consent, maintaining logs for the parents, shopping and light housekeeping. If the nanny is prepared to help with these small tasks, that is a great thing. However, if they turn up their nose and don’t seem as keen, this could be a concern.

Prepare a well-defined schedule and tasks

You should discuss with your nanny the schedule and tasks you expect from them. This is helpful so they are aware of what they will be doing during each day. Your nanny will need to know how she can tailor activities to each child’s interests, developmental abilities, and personality. They should also know how to communicate effectively with both the children and themselves.

Discuss the use of car

A nanny doesn’t necessarily need a driving license to be able to take your child's place. However, you might choose for this to be a requirement, especially if you live a drivable distance from schools. If your nanny does drive, there are certain things you should consider before allowing them to take your children anywhere.

  1. Undertake background checks to ensure they’ve not been in any accidents, and if they have, how many, and what were the circumstances.
  2. Ask about insurance. If they’ll be driving your car, consider speaking to your insurance company to see how you can add them to your policy. If they’re driving their car, ask for copies of their license and insurance certificates.
  3. Some families provide their nanny with a dedicated car. If this is the case, have an additional look at the car to ensure that there is nothing that should be noted or checked further by a mechanic. Remember to take photos of the condition of the car before you allow the nanny to drive it.
  4. Set driving rules such as how often they are planning to take your children out.
  5. Establish petrol and mileage reimbursement. You may decide to be in complete control of the petrol and mileage outtake. However, if you decide to allow your nanny to be in sole responsibility, consider discussing reimbursement for the money they spend on petrol.

When things go wrong who do you deal with

Accidents can happen under anyone’s watch. However, who do you speak to when an accident happens in your home under a nanny’s care? Before hiring a nanny, you should provide them with a written agreement regarding first aid, which medications your child can have, the paediatricians number, which hospital you’d prefer your child being taken to, along any emergency contact numbers. The nanny should have an immediate action plan just in case an emergency arises. Your nanny should take as much detail of the incident as possible. It is always best to keep a notepad available for the nanny to use in such cases. As a Nanny doesn’t have to register with OFSTED, it is the Nanny personally that you’d have to question about the incident and consider what steps you want to take next.

Interview questions

  1. Why do you want this job?
  2. What are you looking for in your next position?
  3. Do you have any questions about the job description?
  4. Do you know your way around my town/city/neighbourhood?
  5. Why did you get involved in childcare work?
  6. How long have you been a caregiver?
  7. Do you have (or are willing to get) CPR or first-aid training?
  8. Have you taken classes in child care? Would you be willing to take classes if presented with the opportunity?
  9. Ages of the children you’ve previously cared for?
  10. What is the best part about being a nanny? What’s your least favourite part?
  11. What was the most challenging experience you’ve had with a child you were taking care of?
  12. Have you ever had to deal with an emergency or been witness to a life-threatening situation with a child? If yes, how did you react and what happened?
  13. Do you have experience with children who have additional needs?

Checklist

  1. Make a shortlist of candidates for interview.
  2. Ensure that all candidates can provide a detailed and up-to-date CV with a full reference list and contact details for you to follow up on after the interview.
  3. Take copies of all DBS/CRB checks and qualifications such as first aid certificates and OFSTED registration if applicable. Keep these details so you can verify them before making a final decision.
  4. Make sure that your candidates are legally allowed to work in your country of residence. Ask to see proof and retain a copy of the job is offered.
  5. Prepare a list of interview questions and ask all candidates the same questions in detail. Make notes as required.
  6. Discuss specific job duties and what is and isn’t acceptable when caring for your child.
  7. Discuss the details of the contract and reassure your nanny that you will take care of any employment requirements such as national insurance contributions and tax, including any employee benefits offered.
  8. Have you taken classes in child care? Would you be willing to take classes if presented with the opportunity?
  9. Ages of the children you’ve previously cared for?
  10. What is the best part about being a nanny? What’s your least favourite part?